SHIPPING & HANDLING

processing time

all items are handmade. please allow 1–2 business weeks for processing unless stated otherwise (custom crocs may take up to 12 business days).

 

shipping time

after processing, delivery takes 5–8 business days, depending on your location.

skip the line – $15 add-on

want your order made faster and live on stream? add skip the line for $15 per item:

✔️ moved to the front of the line

✔️ created live on tiktok

✔️ completed quicker than standard orders

⚠️ applies per item. does not include faster shipping.

delivery issues

once your order is shipped, m.r.s gallery is not responsible for lost, stolen, or delayed packages.

if marked delivered but not received, please contact usps or your local mail carrier.